forgotten main password

  • Last Post 1 weeks ago
traveller13 posted this 2 weeks ago

I forgot the main password to have access to the passwords. I tried to uninstaal access manager and install it again.

Unfortunattely, this doesn't work. The program still ask for the orginal main password.

Is there a solution to insall the program again so I can use a new main password?

Admin posted this 1 weeks ago

Dear traveller13,

Thanks for your post.

To ensure that Access Manager creates a new password Database for you, after un installing Access Manager you will also need to remove all versions of AccessManager.xdb. You can use Windows Explorer to search for and delete the file.

Please be aware though that once you delete the Password database then you will not be able to recover your passwords.

I hope this helps.