Incompatibility between versions of Access Manager

  • Last Post 28 January 2019
Fabio Scuglio posted this 18 January 2019

Good morning, I apologize for the translation but I do not know the English language. On Windows 7 I installed A.M. in version On a new hard disk I installed Windows 10 pro and I downloaded A.M. in version As I usually did from the version I have on Seven I copied it into XDB file in the new version, but unlike before I did not see anything. I hope someone offers me a solution without having to copy everything by hand. Thanks to everyone who will answer my question. Sorry again for the translation, basically I'm just an Italian man.

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Admin posted this 23 January 2019

Hello Fabio.

You need to move the XDB file from your old version of Access Manager to the following location C:\Users\<YourUserName>\AppData\Local\Citi-Software\Access Manager 2.

Once you have done that and you start Access Manager on Windows 10 you will need to log in with your Master Password that you used on your old PC.

Best wishes.

Fabio Scuglio posted this 28 January 2019


Good morning, his directions have proved to be accurate and useful. Thank you. Fabio