Password Files

  • Last Post 05 August 2017
vince0243 posted this 01 August 2017

My hard-drive crashed. I restored AM2, but cannot find the password files. What type of file would I be looking for?

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amrena posted this 02 August 2017


I dont know if this will solve your problem...but if you try find these files;




..hope it will help you.

vince0243 posted this 02 August 2017

 Thank you, I'll check

Admin posted this 04 August 2017

Hi vince0243,

amrena is correct you need to find your password database file which is called AccessManager.xdb.

It should have been located in one of the following locations.

  • C:\Users\’MyUserName’\AppData\Local\Citi-Software\Access Manager 2\
  • C:\Program Files\Citi-Software\Access Manager 2\
  • C:\Program Files (x86)\Citi-Software\Access Manager 2\
  • C:\Users\’MyUserName’\AppData\Local\VirtualStore\Program Files\Citi-Software\Access Manager 2\

The file will need to be placed int eh same location on your new PC or new harddrive.

Let us know how you get on.


vince0243 posted this 05 August 2017

I'll keep looking