Password Files

  • Last Post 2 weeks ago
vince0243 posted this 3 weeks ago

My hard-drive crashed. I restored AM2, but cannot find the password files. What type of file would I be looking for?

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amrena posted this 2 weeks ago


I dont know if this will solve your problem...but if you try find these files;




..hope it will help you.

vince0243 posted this 2 weeks ago

 Thank you, I'll check

Admin posted this 2 weeks ago

Hi vince0243,

amrena is correct you need to find your password database file which is called AccessManager.xdb.

It should have been located in one of the following locations.

  • C:\Users\’MyUserName’\AppData\Local\Citi-Software\Access Manager 2\
  • C:\Program Files\Citi-Software\Access Manager 2\
  • C:\Program Files (x86)\Citi-Software\Access Manager 2\
  • C:\Users\’MyUserName’\AppData\Local\VirtualStore\Program Files\Citi-Software\Access Manager 2\

The file will need to be placed int eh same location on your new PC or new harddrive.

Let us know how you get on.


vince0243 posted this 2 weeks ago

I'll keep looking